Questions? We’ve Got You.
We’ve gathered the things people often wonder—so you can feel good, informed, and totally at ease with your choices.
Here to Help, Anytime
Got a question, need advice, or just want to say hello? We’re here to help! Reach out for support, advice, collaborations, or anything else—we’re always happy to hear from you. Let’s connect! Email us or use the contact form at the bottom of the page—we’d love to hear from you.
Before you reach out...You might find your answer in our FAQs just below — they’re worth a peek.
If not, feel free to copy any of our email addresses straight into your mail app. We’ll get back to you as soon as we can!
The answer might be right here
Wondering something?
Bloom Cycles
Bloom Cycles are our monthly collections, where fresh, thoughtfully designed products come to life. Each cycle is inspired by creativity, sustainability, and adding a little joy to your everyday.
The designs teased in a Bloom Cycle are available to order starting the 1st of the next month. Mark your calendar to snag your favourites as soon as they’re live!
We love to share sneak peeks during Week 4 of the current month! Follow us on socials or join our newsletter to be the first to see what’s blooming.
Have a product idea or something you’d really want in a Bloom Cycle? Comment on our socials or send us a message, and we just might turn your dream into a reality!
Shipping
Orders ship during Week 3 (from the 17th to the 23rd of each month). You’ll get a tracking email as soon as your item heads out. Need yours a little sooner or later? Drop us a message and we’ll see what we can do.
Yes! We currently offer shipping to select countries. Shipping costs and times will vary depending on your location.
Shipping fees are calculated at checkout based on your location and order weight.
Product Care
Our products are durable but should be kept away from extreme heat or prolonged sunlight to avoid warping. Avoid the dishwasher too—it gets a bit too steamy in there. For cleaning, simply use a damp cloth with mild soap and cold to lukewarm running water.
Our prints are made using high-quality, recycled materials—but like many plastic in your home, prolonged sun exposure can cause soft fading over time. We recommend displaying them away from direct sunlight to help preserve their gentle tones for as long as possible.
Absolutely—but like anything well made, they appreciate a little kindness. Our pieces are designed to handle everyday use, but please avoid applying excessive force, twisting under pressure, or dropping them from height.
With proper care, our 3D-printed products are designed to last for years. However, if they ever reach the end of their life, our Recycling for Life programme ensures they’re recycled responsibly.
Sustainability & Materials
Not quite—most local recycling centres can’t process PLA or 3D-printed materials correctly. Improper disposal often means it won’t get recycled at all, even if it feels like the right thing to do. Instead, send it back through our Recycling for Life program so we can take care of it properly.
Yes! Every Layerd.Studio product is eligible for free return through our Recycling for Life program. It's our way of keeping materials in use and doing right by the planet—no matter how long it's been since you bought it.
We craft our products using eco-friendly PLA, a renewable material made from cornstarch or sugarcane. While PLA is biodegradable, it requires industrial composting or anaerobic digestion—not home composting. We also use recycled PETG, made from repurposed plastics, helping reduce landfill waste. That’s why our Recycling for Life programme is so important. It ensures your products are processed and recycled properly—for free, for life—so nothing ends up in the wrong place.
Let’s be honest—3D printing isn’t inherently sustainable, and unfortunately, many businesses greenwash their practices. At its core, 3D printing can be sustainable, thanks to its layer-by-layer process that reduces waste compared to traditional methods. But sustainability only becomes real when businesses take responsibility.
That’s why we prioritise using recycled materials, designing products to last, and encouraging you to return them to us through our Recycling for Life programme. Together, we can build a new, circular approach to buying and returning products—one that’s kinder to the planet and truly makes a difference. Let’s shift the narrative and create change, one thoughtful choice at a time.
Returns & Recycling
Returns are accepted within 14 days of receiving your order. Contact us at returns@layerd.studio to arrange your return.
Through our Recycling for Life Programme, you can ship your product back to us for recycling. We cover shipping costs for returns within the UK. Learn more on our Recycling page.
Commercial Services
Yes! Through our Made-for-You Design service, we collaborate to bring your ideas to life—from concept to creation.
Yes, we offer licensing options for businesses looking to bring our designs to their own customers. However, please note that our designs are design patented, and resale, duplication, or reproduction of our products is strictly prohibited unless an approved licensing agreement is in place. Once you reach out, we’ll begin a thoughtful process of understanding your business needs and goals. We’ll also provide guidelines for 3D printing and quality control, ensuring your products meet the same high standards we uphold. We’re excited to collaborate with you while maintaining the quality and originality our designs represent
Yes, we offer licensing options for businesses looking to bring our designs to their own customers. However, please note that our designs are design patented, and resale, duplication, or reproduction of our products is strictly prohibited unless an approved licensing agreement is in place. Once you reach out, we’ll begin a thoughtful process of understanding your business needs and goals. We’ll also provide guidelines for 3D printing and quality control, ensuring your products meet the same high standards we uphold. We’re excited to collaborate with you while maintaining the quality and originality our designs represent
Yes, wholesale options are available for bulk purchases. Contact us to discuss minimum order quantities and pricing.
We’re only a message away.
Didn’t find what you needed?
Contact Us
Whether it’s a question, an idea, or just something on your mind—we’re always glad to hear from you. We’ll get back to you shortly.